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In addition to the normal features provided by web hosting company, you should look for the following.
1. Shell access ( SSH )
You will need SSH access, to get to the command prompt and run certain application.
2. Latest versions of both Ruby and Rails
You should make sure that your hosting company updates both Ruby and Rails version regularly.
3. PostgreSQL and SQLite Databases
Mysql is provided by all web hosts. It will be good if your hosting company provide PostgreSQL and SQLite along with Mysql Database.
4. Gems
Check for the Pre-installed Gems on the server.
5. Subversion and Trac
Check if Subversion and Trac is installed on the server.
6. Rails support
The support staff should know rails and should be able to help you with your queries.
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